Saturday, July 4th, 2009

What would you want from a auto repair shop?

We are opening a new auto repair shop. We are honest, and do quality work.

Looking for ideas on what we can do to be "noticed"

We want to offer some grand opening services. And even just some "activites" ( like giving out free hot dogs and drinks) to get people to come check us out.

All ideas welcomed!
I should also say that we are located in northern NJ

after almost 30 years in the biz,the best thing you can do is BE HONEST WITH YOUR CUSTOMERS!, if you can do this you will have more biz than you will be able to handle..forget the dogs etc. on your grand opening have 10 dollar oil changes..it may cost you some cash ..but its a great way to meet new customers..be careful how much you try to up sell as this will get you a bad name ast…people only want fair…fair pricing on jobs and a fair days work for the money..if you can do that you will be busy..try direct mailing , now we do our own…also i would suggest you take a garage management seminar , it will give you lots of new ideas. good luck

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6 Responses to “What would you want from a auto repair shop?”

correctcraft424 Says:
July 4th, 2009 at 10:26 am

Where are you going to be? I could really use an honest repair shop!
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charityr2308 Says:
July 4th, 2009 at 11:15 am

offer something like free tire repairs, or free fluid check.
good luck on your business.
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shaggy1353 Says:
July 4th, 2009 at 12:00 pm

after almost 30 years in the biz,the best thing you can do is BE HONEST WITH YOUR CUSTOMERS!, if you can do this you will have more biz than you will be able to handle..forget the dogs etc. on your grand opening have 10 dollar oil changes..it may cost you some cash ..but its a great way to meet new customers..be careful how much you try to up sell as this will get you a bad name ast…people only want fair…fair pricing on jobs and a fair days work for the money..if you can do that you will be busy..try direct mailing , now we do our own…also i would suggest you take a garage management seminar , it will give you lots of new ideas. good luck
References :
ase master tech/ shop owner

Stangman Says:
July 4th, 2009 at 12:35 pm

I saw one shop (though I think it was a bike shop) that set up a couple ramps in the parking lot and had a big-name guy doing some stunts on a dirtbike.
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justin9005 Says:
July 4th, 2009 at 1:11 pm

most crucial thing is honest technicians
other than that if you just want to get noticed how about giving out free brake inspections, suspension check, free trouble code scanning even if its like for a week that you give out free checks…but once you convince the customer that you know what needs to be done thats when he will believe you and start payin get a radio station to come out opening day so they talk about it over the radio
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bandit_60 Says:
July 4th, 2009 at 1:24 pm

if you want customers then you have to get the word out. try making up some flyers and send them out to people. since it,s a new place them probably a lot of people don,t know about you yet. if you want them to keep coming back then you have to be honest to them and don,t go robbing them either or they will just find someplace else.
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